Shipping Policy
Shipping Policy
Thank you for shopping at Zaiblume (zaiblume.com)! Below are the terms and conditions that constitute our Shipping Policy.
1. Processing Time
All items at Zaiblume are carefully handcrafted and packaged with love.
Ready-to-Ship Items: Processed and shipped within 3-5 business days (excluding weekends and major holidays). Orders placed after 5pm will be processed the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
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Shipping Option
Estimated Delivery Time
Cost
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USPS Ground Advantage / Standard
3–5 business days
Calculated at checkout (Free on qualifying orders)
USPS Priority Mail / Express
1–3 business days
Calculated at checkout
Note: Delivery estimates are provided by shipping carriers and are not guaranteed.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours.
4. Customs, Duties, and Taxes (International Shipping)
Zaiblume is based in the United States. For international orders, Zaiblume is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Missing, Stolen, or Damaged Packages
Damaged Items: If your order arrives damaged, please save all packaging materials and damaged goods, and contact us immediately at shop@zaiblume.com with photos of the damaged item and packaging.
Incorrect Address: Please verify your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer.
6. Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from our store.
7. Contact Us
If you have any questions regarding our Shipping Policy, please contact us at shop@zaiblume.com.
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